Fox Valley Metro Police Department
********** METRO LOBBY CLOSED **********
Dear Community Member,
Our department is following many precautions regarding the COVID-19 virus. We are generally following guidance from our state and local health authorities on this matter.
While we understand that total prevention is unrealistic, we are taking certain steps to mitigate the spread of the virus. Social distancing is one of those steps.
We cannot cease to respond to public calls for service. However, we can limit non-essential meetings and contacts. In order to remain effective at responding to public emergencies and calls for service, we are trying to reduce our staff’s exposure. Conversely, we are also trying to limit any chances of passing on the virus to the public.
While our health authorities are recommending that large group gatherings of 10 or more people should be avoided, we are also considering smaller groups and that even one-on-one contacts to be avoided.
EFFECTIVE 03/17/2020 at 4:30PM AND UNTIL FURTHER NOTICE, THE PUBLIC LOBBY OF THE POLICE DEPARTMENT WILL BE CLOSED TO GENERAL VISITORS.
If you need to speak with an officer regarding an incident, please call the department’s non-emergency number (920)788-7505 to speak with staff. We will assess the situation over the phone to determine the proper response. After business hours calls are forwarded to the Outagamie County Sheriff’s Communications Center.
EMERGENCIES SHOULD STILL BE CALLED INTO THE DISPATCH CENTER VIA 911
For administrative issues such as requesting reports, paying fines, etc. call the non-emergency number beforehand so that we can give you guidance on the matter. Many of these requests can be handled via phone, email or other electronic means of communication.
Due to the lobby being closed, the public will not have access to our medication drop box.
Should you inadvertently go to our lobby, you can use the phone in the vestibule to contact our staff after normal business hours.
We regret any inconvenience this may cause but we have to weigh the benefits of customer service vs. the risk to our staff and the community we serve.
Daniel M. Meister
Chief of Police
Welcome to the Fox Valley Metro Police Department web page!
I hope this site provides you with useful information about who we are and what we do in the community.
We strive to enhance the quality of life in the community by proactively patrolling in an effort to detect problems that can have a negative impact on the community. By way of problem solving and community partnerships, we collaborate to identify solutions to issues that can have a negative impact on public safety.
Around 1829, Sir Robert Peel (considered the founder of modern-day, community oriented policing) identified nine principles that he felt were critical to effective law enforcement in a community. His seventh principle states:
"Police, at all times, should maintain a relationship with the public that gives reality to the historic tradition that the police are the public and the public are the police; the police being only members of the public who are paid to give full-time attention to duties which are incumbent on every citizen in the interests of community welfare and existence."
To us this means that we are partners in public safety. We, as officers of the law must work collaboratively with the public in order to be effective and respected. 188 years later, this principle is still relevant and critical to successful community policing.
So as we continue to improve our partnership with the community, please take the time to stop at one of our community programs/events and speak with us. We appreciate getting to know members of the community and letting you know a little bit more about who we are and what we do. If you can’t make it to an event, feel free to call us or stop in at the police department.
Partnerships in Policing
Daniel M. Meister
Chief of Police