Water Utility


The Village of Little Chute has a contract with Midwest Contract Operations, Inc. (MCO) of Menasha, Wisconsin, to collect, provide proper treatment for, and distribute water to the residents of the Village of Little Chute for the lowest practical costs in a prudent, reasonable, safe, and responsible manner.

Proper treatment and distribution is that which suitably exceeds the minimum requirements established by the United States Environmental Protection Agency and Wisconsin Department of Natural Resources and reflects the environmental care required by the community.

Village of Little Chute Water Department Issues Public Drinking Water Notice: 
Elevated Concentrations of Lead Found in Some Homes 

Village of Little Chute Water Department is proactively reaching out to residents in the Village of Little Chute to share very important information regarding recent drinking water quality monitoring which found levels of lead that exceed the action level. 

Annually, Village of Little Chute Water Department collects drinking water samples from 30 homes and tests those samples to determine the amount of lead and copper that is present in those homes’ drinking water. All the homes sampled have lead service lines, and the samples are taken from inside the homes at a faucet that provides drinking water. 

Of the 30 sites sampled, five returned samples that contained elevated concentrations of lead. The utility has no evidence at this time that these levels are indicative of the water quality at the other lead service locations, or at the 81% of locations not served by lead service lines. However, we will be proactive in our response to this situation. 

Lead is not a naturally occurring groundwater contaminant in the Village of Little Chute and is not sourced by the utility’s groundwater wells or water towers. Rather, lead finds its way into homes’ drinking water from the lead service lines that were installed to specific properties, as well as internal plumbing solder and older plumbing fixtures. 81% of properties in Little Chute do not have lead service lines. 

Village of Little Chute Water Department is viewing this as an opportunity to continue to further educate the community about the danger of lead and what they can do to determine if their home is affected to minimize any risk, as well as develop ways for the utility and municipality to eliminate lead from the drinking water system. 

The utility has reached out to important community stakeholders to inform them of the results of this sampling, including elected officials, clinics, schools, and daycare providers. 

“Our goal is to continue to be proactive in our notification process, and to provide the community with information about what the sampling means and the impact it might have on their neighborhood” stated Village of Little Chute Water Department Superintendent Jerry Verstegen. “By first informing and educating these community stakeholders, we hope to engage the community to assist us with expanding our education efforts.” 

Village of Little Chute Water Department will be initiating the following actions in the upcoming months: 

  • Conduct additional sampling at homes known to have lead service lines,
  • Engage in additional community education and outreach on the concerns of lead,
  • Continue to remove lead service lines that are publicly owned by the water utility.
  • Continue to encourage the removal of lead service lines that are privately‐owned by property owners, including formalizing a lead service line replacement program and a mechanism for providing funding assistance to property owners.

Although no level of lead is considered completely safe, the Environmental Protection Agency (EPA) and Wisconsin Department of Natural Resources (DNR) set a level of 0.015 mg/L, or 15 parts per billion. 

Residents interested in having their home’s water tested can contact a state approved laboratory to receive a testing kit, including the Wisconsin State Laboratory of Hygiene in Madison Wisconsin. Residents can also reduce their exposure by considering the following: 

  • Identify if their service line or interior plumbing fixtures contain lead. Village of Little Chute Water Department can assist residents in doing so.
  • Replace any service lines or plumbing fixtures found to contain lead.
  • Run your water faucets for a minute or two before use to flush out any accumulated lead particles.
  • Periodically remove and rinse the aerators on your kitchen and bathroom faucets to remove any accumulated particles.
  • Use only cold water for drinking, cooking, and preparing baby formula.
  • There is no benefit to boiling water to remove lead, as this has no effect. Use a water filter certified to remove lead particles.

Additional Resources
Important information about Lead in Drinking Water
Lead Public Education Flyer

History of Lead Tests in Village of Little Chute

Sources of Lead

Water Quality Reports                                                                            





Contact Us

  1. Jerry Verstegen
    MCO Operations Specialist
    Email MCO Operations Specialist
    (920) 788-7522

    Chris Kang
    MCO Operations Specialist
    Email MCO Operations Specialist

    MCO Plant Operations
    (920) 788-7522 

    MCO Meter Appointments
    (920) 224-2995 

    MCO Emergency
    (920) 788-7526

    Village of Little Chute
    108 W Main Street
    Little Chute, WI 54140

    VLC Hours
    Monday - Friday
    8 a.m. - 4:30 p.m.
    (office closed on holidays)

    MCO Hours
    Monday – Friday
    7 a.m. – 3 p.m.